PADL
Book a kayak, paddleboard, or jet ski in under 60 seconds.
47s
Avg. Booking Time
4.8★
App Store Rating
88%
Digital Bookings
The Challenge
A water sports rental company losing revenue to walk-in competitors because 90% of bookings required a phone call. No real-time availability, no digital payments, no way to book in advance. Peak-season weekends were turning away customers because staff couldn't process bookings fast enough.
Our Approach
Mobile-First UX
Designed for one-handed use on a phone at the beach — large touch targets, minimal typing, and a booking flow that completes in 5 screens.
Real-Time Availability
Built a slot management system with 30-minute windows per equipment unit, preventing double-booking and showing live availability to customers.
Payment Integration
Stripe integration with Apple Pay and Google Pay — so customers can pay without typing card details, dropping checkout abandonment to near zero.
QR Check-In
Booking confirmation generates a QR code. Staff scan it at the dock to release equipment — no paperwork, no verbal confirmation, no errors.
The Solution
A React Native app (iOS + Android) with real-time equipment availability, a 5-screen booking flow, Apple/Google Pay, and QR code check-in for staff. Phone bookings dropped from 90% to 12%. Average booking time: 47 seconds. The app holds a 4.8-star rating across 220+ App Store reviews.
The Results
Phone bookings dropped from 90% to 12%
Average booking time: 47 seconds
4.8★ App Store rating from 220+ reviews
Technology Stack
Next Project
Boostane
Automotive Performance
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