SHJ International
Modernising a Gulf trade operation — end to end.
40%
Faster Processing
200+
Shipments Tracked Live
85%
Mobile Adoption
The Challenge
SHJ International were processing 200+ shipments daily through a desktop system from 2011. Field staff couldn't access data on mobile, documentation took hours, and the client portal didn't exist — leads were being lost to competitors with better digital infrastructure.
Our Approach
Discovery & Audit
Mapped every workflow from customs documentation to client billing to understand what could be cut, automated, or rebuilt.
Phased Migration
Ran both systems in parallel for 30 days, syncing data via custom webhooks — zero business disruption during the switch.
Mobile-First Build
Built React PWA with offline capability so field staff could update shipment status from anywhere, including areas with poor connectivity.
Client Portal
Launched a branded client portal with real-time GPS tracking, document download, and invoice access — reducing inbound calls by 40%.
The Solution
We rebuilt the platform on a React + Node.js stack with a MongoDB database designed around shipment workflows. A real-time GPS integration tracks 200+ shipments simultaneously. The client portal gives customers self-service document access, cutting support calls by 40%. The mobile app was adopted by 85% of field staff within two weeks of launch.
The Results
40% reduction in documentation processing time
Real-time GPS tracking for 200+ simultaneous shipments
85% of field staff adopted mobile app within 2 weeks
Technology Stack
Next Project
Axis Real Estate
Real Estate
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